Companion Bus Pass – Support for Travelling Together 

Some people with disabilities may need help when using public transport. In Herefordshire, eligible residents with a Disabled Person’s Bus Pass can apply for a Companion Bus Pass, which allows someone to travel with them free of charge. 

What Is a Companion Bus Pass? 

A Companion Bus Pass lets a named companion travel free of charge only when accompanying the pass-holder. It’s designed for people who: 

• Cannot travel alone due to their disability 

• Need help boarding, navigating, or staying safe during the journey 

Key Features 

• Free travel for the companion only when travelling with the pass-holder 

• Valid on local bus services starting in Herefordshire 

• Helps families, carers, or support workers assist with travel to school, college, appointments, or leisure activities 

Who Can Apply? 

To apply for a Companion Pass, the main applicant must: 

• Be eligible for a Disabled Person’s Bus Pass 

• Provide evidence that they cannot travel alone due to their disability 

How to Apply 

You’ll need: 

• Proof of disability and need for a companion (e.g. medical evidence, EHCP, support letters) 

• Proof of identity and address 

• A passport-style photo 

Apply: 

• Online via the Herefordshire Council website 

• Or in person at the Hereford Customer Service Centre 

Things to Know 

• The companion does not receive a separate pass, they travel free only when with the pass-holder 

• The journey must start in Herefordshire for the companion’s free travel to apply 

• The pass must be renewed when it expires, and eligibility may be reassessed 

https://www.herefordshire.gov.uk/travel-and-transport/public-transport/bus-passes/companion-bus-pass/