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Hope Support Services
Hope Support Services – Emotional Support for Young People Facing Family Illness
Hope Support Services is a Herefordshire-based charity that supports young people aged 5–25 who have a close family member (such as a parent or sibling) diagnosed with a serious or life-threatening illness. Founded in 2009, Hope offers emotional, peer, and activity-based support to help young people cope during difficult times.
Who Hope Supports
Young people aged 5 to 25 living in Herefordshire
Those who have a parent, sibling, or close family member with a serious or life-threatening illness
Hope’s online services are available across the UK
What Support Hope Offers
Type of Support | What This Includes |
One-to-one support | Confidential chats via online messaging, email, video, or audio, a safe space to share feelings and ask questions |
Peer & group support | Youth sessions and social groups to meet others in similar situations, reduce isolation, and build understanding |
Activities & trips | In-person workshops, outings, and “Hope on the Road” trips across Herefordshire |
Online community | “We Are Hope” peer group with safe online spaces to connect and share |
Support via the hospice | Regular sessions, age-based clubs, and one-to-one support in partnership with St Michael’s Hospice in Hereford |
Why Hope Matters
Helps young people feel less alone and more understood during difficult times
Supports continued engagement with school, college, friends, and family
Offers early emotional support to reduce the risk of long-term mental health difficulties
Provides coping strategies and a safe space to talk
How to Access Hope
Self-referral: Young people or their parents/carers can contact Hope directly
Professional referral: Schools, GPs, or health professionals can also refer a young person
📞 Phone: 01989 566317
📧 Email: help@hopesupport.org.uk
🏠 Office: Overross House, Ross Park, Ross-on-Wye, Herefordshire HR9 7US
🌐 Visit Hope Support Services